Frequently Asked Questions

All templates, content, standards and workflows are designed to work in all versions of Revit from 2024 - 2026 (2027 coming soon).

Templates includes a perpetual license for the person orbusiness unit that completes the purchase. The template and contents may not be redistributed or sold to third parties under any circumstances.

Incremental updates and bug fixes may be provided from time to time at no cost. However, larger updates may require supplemental purchases.

Yes! please get in touch using this form or send an email to hello@practiced.co to discuss customizations. Please note that this work is typically billed on an hourly basis for new customers.

We are actively working on developing a metric version of our template and families. Stay tuned.

After completing your purchase, you will receive a custom link to download your items. That link is valid for 24 hours. Use the link in the confirmation email to request an additional link if you need to re-download.

Unfortunately, we cannot offer refunds or exchanges on any purchased Revit Templates or other digital products for download.

If you’re having trouble, please contact us at hello@practiced.co and we will do our best to help you with any problems you are having.

If your organization already has a support agreement with us, please use the support portal to submit a ticket.

We are actively working on a demonstration version for download. In the meantime, please contact us at hello@practiced.co with any specific questions or concerns.

We are happy to provide additional training for you or your team. Please keep in mind that the template contains built-in documentation and help views covering nearly every feature.